Design
2 articles in Design.
Designing for people who are offline on purpose
Trail crews, rangers and long-distance hikers do not want a better connection. They want software that never asks for one. Notes from two years of building Ridgeline, from the first field test with a trail crew to the sync model we shipped, and what we would change.
Two days on a trail crew
Before we drew a single screen for Ridgeline, we spent two days with a trail crew in Georgia, carrying tools and taking notes. The first part of a series on building an offline map for the people who keep trails open.